Here we will guide to fix Realme U1 keeps restarting issue: It is always annoying when your phone turns off and on randomly and becomes unresponsive to the touches. It is not a common happening that the phone restarts on its own while you do a task. Overloading apps, cache files and also a bunch of irritants causes the restarting issue. This issue has been reported by most of the Realme U1 users. Not to worry! The issue can be fixed on your own. All you need to do is follow the below guide that would surely help you in resolving the issue.
This seems to be a common problem as it occurs on all the smartphones whether it is an old phone or there is a lot of data stored or there are a lot of apps that work together and various other reasons why the restarting issue could happen. Although we can minimize the reasons as to why this happens and also limit its occurrence to a great extent.
Most Reason to have restarting issue:
- Corrupt data in the phone device memory: The new mobile phone device includes different firmware. This could corrupt your existing files on your device. To prevent this Reboot your phone to safe mode
- Cached data Stored: The new firmware is using the data that is stored in your cache partition from the previous firmware. To fix this, you are required to wipe the cache partition.
- Incompatible third-party application: There are a few third-party apps that are not compatible with the new firmware mobile manufacturers. As such, the apps prevent the device from rebooting normally. To fix this issue, reboot your phone to safe mode.
Steps to Fix Realme U1 keeps restarting issues:
Here is the common solution to fix Realme U1 restarting problem.
Soft Reset your device:
If your Realme U1 encounter restarting issue, then it can be a reason due to software or hardware glitches. So to check how this occurs, first simple troubleshooting guide is to soft reset your Realme U1 and confirm if the problem arises again. To soft reset, simply follow our guide on how to soft reset Realme U1.
Boot into Safe mode:
The second solution to sort if the restarting problem is to boot your Realme U1 into safe mode. In safe mode, all the third-party apps temporarily disable and will load only the core services.
If your Realme U1 turns on successfully into this mode and if your device works normal, then we can conclude it is a third party app issue. So try to uninstall newly installed apps on your device.
Wipe cache partition
To wipe the cache partition on your device, you must boot into recovery mode on Realme U1. If you clear the cache partition, your device should boot normally without any issue. By wiping cache, most device problem can be resolved. So check whether the restarting problem has been resolved on your device.
Note that a few versions of the Android operating system do not allow you to delete the cache by this method. In this case, follow the below method. Opt for the below method when you wish to wipe the data of certain apps and not necessarily the whole system cached data.
- Visit Settings from the Home Page
- Now tap on the apps option
- Here you will see the list of all the apps on your device. Tap on the app name who cache that you would want to wipe
- Once you open the information of the app, you will see an option of Clear Cache. Tap on the same if you would want to clear the cache of the particular app.
Perform the factory reset or hard reset
In case if the above step does not work, then try to perform a factory reset on Realme U1. Follow our tutorial on how to perform factory hard reset on Realme U1.
Update software
If your device still has the restarting issue even after resetting your device, then you can try to check for a new software update or manually upgrade to new stock firmware on Realme U1. To check for a software update, you can simply follow our guide on how to check software update on Realme U1. It was announced that a software update will debug and resolve the issue users are facing.
Last but not the least, if none of the above solutions works on your phone which is not likely to be but there is always a possibility, you are required to report it to the service center. To resolve the issue, you may have to pay the charges but if the problem is covered under warranty, you would also end up getting discounts or get the problem fixed free of charge! Note that this is not applicable to any third party service center as fixing your phone here could void the warranty period.
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